@book { TheEffectofSolutionTransitiononSteeringtheSalesForceForNewMarketingandSalesMetrics, title = "The Effect of Solution Transition on Steering the Sales Force: For New Marketing and Sales Metrics", author = "Julien {Schnerrer}", year = "2014", publisher = "Anchor Academic Publishing", address = "Hamburg, Germany", url = "https://m.anchor-publishing.com/document/287388" }