@book { ServiceDeliverythroughInformationSystemsinTANROADSChallengesandPossibilitiesinDarEsSalaamandMwanza,
    title = "Service Delivery through Information Systems in TANROADS: Challenges and Possibilities in Dar Es Salaam and Mwanza",
    author = "Rickson {Joseph}",
    year = "2013",
    publisher = "Anchor Academic Publishing",
    address = "Hamburg, Germany",
    url = "https://m.anchor-publishing.com/document/287440"
}