@book { SuccessusingleanSixSigmaintermsofoperationsandbusinessprocesses,
    title = "Success using lean Six Sigma in terms of operations and business processes",
    author = "Dinesh {Gupta}",
    year = "2015",
    publisher = "Anchor Academic Publishing",
    address = "Hamburg, Germany",
    url = "https://m.anchor-publishing.com/document/312797"
}