@book { MulticulturalTeamEffectivenessEmotionalIntelligenceasSuccessFactor,
    title = "Multicultural Team Effectiveness: Emotional Intelligence as Success Factor",
    author = "Lucia {Schellwies}",
    year = "2015",
    publisher = "Anchor Academic Publishing",
    address = "Hamburg, Germany",
    url = "https://m.anchor-publishing.com/document/312831"
}