@book { ConflictManagementWorkbookforBachelorsdegreeprogramStateandLocalGovernmentpublishedinrussian,
    title = "Conflict Management: Workbook for Bachelor's degree program “State and Local Government” (published in russian)",
    author = "Olga {Frik} and Natalia {Ashirbagina}",
    year = "2015",
    publisher = "Anchor Academic Publishing",
    address = "Hamburg, Germany",
    url = "https://m.anchor-publishing.com/document/312839"
}