@book { TheroleofreligioninshapingpolitenessduringgreetingencountersinArabicAmatterofconflictorunderstanding,
    title = "The role of religion in shaping politeness during greeting encounters in Arabic. A matter of conflict or understanding",
    author = "Abdelaziz {Bouchara} and Bouchra {Qorchi}",
    year = "2016",
    publisher = "Anchor Academic Publishing",
    address = "Hamburg, Germany",
    url = "https://m.anchor-publishing.com/document/336007"
}