@book { EffectsofPerceivedServiceQualityonCustomerLoyaltyandRepurchaseIntentionsTheMediatingRoleofCustomerSatisfaction,
    title = "Effects of Perceived Service Quality on Customer Loyalty and Repurchase Intentions. The Mediating Role of Customer Satisfaction",
    author = "Shahrukh  {Salman}",
    year = "2017",
    publisher = "Anchor Academic Publishing",
    address = "Hamburg, Germany",
    url = "https://m.anchor-publishing.com/document/374304"
}